Support That Understands the Steel Industry

Behind every support request is a steel fabricator or metal construction company that wants to keep moving forward. That’s exactly why customer-focused support is such an important part of what we do.

At ConstruSteel, our customers can rely on an experienced, approachable and dedicated support team. Every day, Henrico, Marieke, Maarten and Annetta help users get the most out of our software. Whether it’s a simple question or assistance with a more complex workflow, they work closely with customers to help them move forward quickly.

Support in the way that suits you best

Every company has its own preferred way of working. That’s why customers can contact our support team in the way that suits them best.

Some prefer to call us directly, others send an email, while many simply create a support ticket. Whenever needed, we can also connect remotely to provide hands-on assistance and help resolve issues efficiently.

More than 20 years of experience in the steel industry

Our support team brings together more than 20 years of experience with software for the steel fabrication industry. They understand how important reliable support is in day-to-day operations.

Customers regularly contact us with questions about estimating, work preparation, project management, work in progress, production, planning, digital workshop processes, time registration, invoicing and software integrations.

Because our specialists understand both the software and the daily reality of steel fabrication companies, they can quickly identify the issue, think along with the customer and provide practical solutions that keep projects moving.

Knowledgeable, approachable and committed

Great software matters, but great support is often what makes the real difference.

That’s why we continuously invest not only in the development of our software, but also in the knowledge, accessibility and quality of our support team.

We’re proud of our outstanding support colleagues and the commitment they show every day to help customers succeed.

Optimizing the World of Steel. ConstruSteel.

Our focus: Efficiency, Quality & Innovation

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